Product warranty

We stand behind the quality of products sold on pet-hygge. If an item is defective under normal use, contact us within the warranty period shown on the product listing or packaging.

• Manufacturing defects under normal pet use
• Items that stop working as described within the warranty term
• Missing parts reported within 7 days of delivery

• Normal wear and tear, chewing damage, or misuse
• Consumables such as food, treats, and litter
• Damage from improper storage or cleaning

Email support@pet-hygge.com with your order number, photos of the issue, and a short description. We will coordinate repair, replacement, or refund as appropriate.

For general returns outside warranty, see returns & refunds.